Cancellation and Refund Policy

Thank you for shopping at SAB 1313 STORE PRIVATE LIMITED. Please read this policy carefully. This is the Cancellation and Refund Policy of our website.

Order Cancellation

You have the right to cancel an order before accepting delivery of the products from our delivery personnel. Once the delivery has been accepted, cancellations will not be accepted.

To cancel an order:

• Contact our customer service immediately upon delivery arrival.
• Provide your order details and reason for cancellation.

Refunds

Refunds for cancelled orders will be processed as follows:

• If payment was made online via credit/debit card or electronic transfer, refunds will be initiated to the original mode of payment within 7-10 business days.
• If payment was made through cash on delivery, refunds will be provided in the form of store credits or a refund via bank transfer, as per customer preference.

Return Policy

We only accept returns at the time of delivery if:

• The products delivered are damaged.
• The products delivered are incorrect (wrong item).
• The products delivered are expired.

Conditions for Return

To be eligible for a return:

• You must inspect the products at the time of delivery.
• Notify our delivery personnel immediately if you wish to return any products due to damage, incorrect items, or expiry.
• Products must be unused and in the same condition as received.
• Original packaging must be intact.

Non-Returnable Items

We do not accept returns for:

• Products that have been accepted and signed for upon delivery.
• Products that do not meet the conditions specified above.

Contact Us

If you have any questions about our Cancellation and Refund Policy, please contact us:

• By email: [Customer Service Email]
• By phone: [Customer Service Phone Number]

Please tailor the policy according to your specific business practices and legal requirements.